As an Internet presence management firm, we know how important social media is to stay connected with an audience, and what a powerful tool it can be in increasing communication and awareness. It's not only for businesses, of course. We all use social media in our daily lives to keep in touch with friends and family, and to update the world on our latest endeavors. But the question presents itself: have we lost touch with in-person pleasantries in favor of digital ones? And what are the implications of such a thing?
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